Luna Health AIEvery call answered. Every patient booked.
Luna picks up in one ring, speaks like your best front-desk hire, and schedules directly into your existing calendar — 24 hours a day.
- <1s
- Average answer time
- 98%
- Calls resolved without staff
- 24/7
- Coverage, including holidays
Based on Luna Health AI's internal clinic call data, 2026.
Trusted by compliance-first care teams
PHIPA Compliant
Meets Canadian privacy law for healthcare data (PHIPA)
Real-Time Scheduling
Book and manage appointments instantly, 24/7
256-bit Encryption
Industry-standard security protects health information
99.98% Uptime
Always available with near-perfect reliability
Uptime and audit figures reflect Luna Health AI's internal platform monitoring, 2026.
Your front desk can't be everywhere at once
Missed calls aren't just missed revenue — they're patients who give up and book somewhere else. Based on Luna's internal clinic call data, practices miss roughly 1 in 3 calls during peak hours.
Calls pile up at open and close
Two staff, forty calls in the first hour. Someone always waits — or hangs up.
After-hours calls go to voicemail
Nights, weekends, and holidays are when anxious patients call most, and no one answers.
Rescheduling eats a full FTE
Confirmations, cancellations, and reminders take hours your staff should spend on patients in the room.
Turnover means retraining, again
Every front-desk hire needs weeks to learn your scheduling rules, insurance quirks, and tone.
Live in your clinic within a week
No new hardware, no rip-and-replace. Luna plugs into the systems your front desk already uses.
- 01
Connect your calendar
We sync with your existing scheduling and EHR system — Athenahealth, Epic, DrChrono, and more.
- 02
Teach Luna your practice
Tell us your services, providers, insurance rules, and hours. Luna learns your voice and policies in days.
- 03
Route your phone line
Forward your existing number, or use a new one. Calls that need a human are transferred instantly.
- 04
Go live and review
Luna starts answering. You get call transcripts and a weekly summary of what she handled.
A front desk that never clocks out
Luna covers the calls that keep your calendar full and your staff sane.
Your calendar, filled in automatically as Luna answers every call.
Appointment booking
Books, reschedules, and cancels directly in your calendar — no double-booking, ever.
Instant call answering
Every call picked up in under a second, day or night.
Reminders & confirmations
Automatic reminder calls and texts that cut no-shows without lifting a finger.
Insurance verification
Checks eligibility and flags issues before the patient ever sits down.
Multilingual support
Fluent in English, Spanish, and Mandarin, with more languages on request.
Call insights
See call volume, reasons, and outcomes in a weekly dashboard you'll actually read.
This is a real call, start to finish
No scripts, no hold music. Luna sounds like a calm, capable member of your team.
- Thanks for calling Riverside Family Clinic, this is Luna. How can I help?
- Hi, I need to see someone about a recurring headache.
- I can help with that. Have you seen Dr. Patel before, or would this be a new visit?
- I've seen her before, a few months ago.
- Great, I have her available Thursday at 2:15pm or Friday at 10:30am. Which works better?
- Thursday at 2:15 is perfect.
- You're booked for Thursday at 2:15pm with Dr. Patel. I'll text a confirmation now.
Average call length: 84 seconds. Zero hold time.
Front desks are calmer. Calendars are fuller.
Riverside Family Clinic“We stopped missing calls during lunch and after 5pm — the two windows that used to cost us the most bookings. Luna paid for herself in the first month.”
Dana Whitfield
Practice Manager
+31%
booked appointments
Willow Creek Pediatrics“Our patients can't tell they're talking to AI until we mention it. She's patient with elderly callers in a way I didn't expect.”
Marcus Chen
Clinic Director
2.1s
average answer time
Northside Dermatology“Onboarding took four days. Our old scheduling software took four weeks to learn. That alone told me this was different.”
Priya Nair
Office Administrator
-42%
no-show rate
Simple plans, no surprise fees
Every plan includes a signed BAA, unlimited call minutes, and free onboarding.
Solo Practice
For single-provider clinics getting started with AI reception.
- 1 phone line
- Unlimited call minutes
- Calendar sync (1 provider)
- SMS confirmations & reminders
- Email support
Growing Clinic
For multi-provider practices that need deeper scheduling logic.
- Up to 5 phone lines
- Unlimited call minutes
- Calendar sync (up to 8 providers)
- Insurance eligibility checks
- Multilingual support
- Weekly analytics dashboard
- Priority support
Multi-Location
For groups and networks running several clinic locations.
- Unlimited phone lines
- Unlimited call minutes
- Custom EHR integrations
- Dedicated onboarding manager
- SLA-backed uptime guarantee
- Quarterly business reviews
Billed monthly. Cancel anytime.
See Luna answer calls for your clinic
Tell us a bit about your practice and we'll set up a 20-minute walkthrough with a real call from your line.
Everything you're probably wondering
Luna introduces herself as an AI assistant if asked directly, and always offers to transfer to a staff member on request. Most callers focus on getting booked, not on who answered.
Stop losing patients to a busy line
See Luna handle a real call from your clinic in a 20-minute demo, no commitment required.
Free onboarding. Cancel anytime.